As a project management company, you never want to lag on your client’s needs. You never want them to chase on for overdue tasks and updates you have failed to provide. So, how to exceed clients’ expectations? In this article at PMWorld 360, Francesco Pecoraro explains why companies need to rethink project portfolio management (PPM) practices. Additionally, the author describes why organizations must be proactive in sensing changes and responding with speed.
Exceeding Customer Expectations
Remember, agile and waterfall projects can stay together within the same project portfolio. Implementing both methodologies will create a balanced approach to project portfolio management. “It does not matter how companies manage their portfolios of projects. The most important thing is that they bring all data about projects such as documents, tickets, and so on together into portfolios,” says Pecoraro. This will help project teams to manage risks better and rapidly respond to client requests.
Agile portfolio management enables organizations to manage all kinds of portfolios and project types. Furthermore, many enterprises use Agile methodology to manage both projects and products. In fact, Agile portfolio management offers decentralized control and flexibility for companies to embrace uncertainty.
Project Delivery Optimization
Companies that manage multiple complicated projects use disparate software products to handle various stages in the project lifecycle. For example, organizations often use separate software for estimation, budgeting, and procurement. It is here that PPM helps you optimize project delivery. PPM brings all the scattered pieces under one umbrella.
Companies must maintain transparency and continuously experiment to identify if a project is valuable to successfully implement agile portfolio management. Organizations must also find out if projects align with business objectives. To read the original article, click on https://www.pmworld360.com/blog/2021/05/19/how-to-satisfy-and-exceed-your-clients-expectations-with-ppm/.