Continuous ImprovementExecution ExcellenceProject Management Office

Pandemic Shifts: Do You Know How Your People Feel?

What makes the COVID-19 transformation a strategic imperative for organizations? Do you know how your people feel?  Does it really matter? In this article at CIO Insight, Drew Robb explains remote working as the symbol of perfect people management in a crisis. When the global pandemic hit the world in 2020, most corporate leaders made strategic adjustments to overcome its disruption. Secure remote operations were critical for all. Thanks to advanced technologies, the remote workforce did exceptionally well in terms of productivity.

Statistical Insights

About 57 percent of experienced workers believe the epidemic validates how working from home is not an obstacle to productive outcomes. According to a study by Enterprise Strategy Group (ESG), about 38 percent of skilled professionals have observed productivity growth. Thus, all are keen to continue working from home full-time.

John McKnight, Executive VP of Research and Analyst Services at ESG, suggests that 70 percent of the employees under 45 are unwilling to take the health risk of returning to the office. They wish to continue working from distributed locations. Certainly, access and comfort with the virtual tools and processes are significant contributors to the changing work style.

Quality Deliverables

Many organizations have deployed software to monitor the remote workforce. However, the practice may lead to micromanagement. Instead, if you learn how your people feel and empathize with them, it will prove beneficial. To maintain the quality of employee productivity, HRs and managers must give staff the flexibility to perform their work. Meanwhile, the gig economy trend is gaining popularity for the flexibility young workers get. So, focus on your people to drive necessary changes in the work culture.

Iconic Technologies

The digital workforce management tools are always at your disposal to offer excellent employee experience and engagement. Invest in workforce optimization platforms to extend support to the help desk team. CIOs are struggling to implement these technologies. Offer seamless internet connectivity and secure infrastructure to the employees to reap the benefits of home office productivity.

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