Continuous ImprovementProject Management Office

Quality Assurance Optimization in All Departments

Do you know how to bring more visibility to software quality assurance? Sustaining and blending your business strategies with the emerging market competition requires invention, strategy, and quality. By implementing quality assurance at the department level, you can lower non-compliance, avert customer experience lapses and other issues. In this article at CMSWire, Alissa Lydon defines how changing attitude towards quality assurance can accelerate business growth in the post-pandemic phase.

Strategic Shift

With the sudden shift to the virtual medium of communication, organizations have become vulnerable to quality delivery failures. A QA team must take and fulfill the responsibilities of delivering high-quality outcomes. Most professionals consider quality as a job assigned to the QA department. Thus, they remain ignorant of achieving excellence in the task assigned to them.

Quality Infused Culture

Once people start taking ownership of their job and aim to deliver quality work, the existing gap would cover. Follow these tips to make each individual in the organization realize their responsibilities and give outstanding performance:

  • C-suite executives must set an example by offering high-quality deliverables. You must treat quality not as a challenge but as a crucial component of your revenue growth. It does not mean the CEOs or CIOs must start analyzing programming codes. As a business or IT leader, you must clarify and promote the significance of quality work.
  • Being a software developer or engineer, you are officially appointed to invent advanced products. Dealing with software testing and quality assurance is not part of your KRA. Indeed, you do not have time to get into QA matters. However, you must stay vigilant of the productivity codes and fix the broken ones immediately. Take responsibility for the code’s quality and maintain a seamless pipeline for product delivery.
  • The digital platforms of communication are strong enough to make or break your product’s market demand. The product teams are responsible for quality and usage, and user experience is crucial for it. So, stay focused and develop a product, making sure of its quality and security.

Apart from these, the service department and market play a significant role in ensuring product quality and end-user experience. Click on the following link to learn about the same:

To learn about the difference between software engineer and developer, view the following link:

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