PMO resource management is an epic battle that you must tackle every day. “When you play a game of thrones, you win or you die.” This dialog from the famous TV show Games of Thrones (GoT) is very apt for the situation. In this article at KeyedIn, Courtney McClay shares 5 best practices that you can follow to strengthen PMO resource management.
Gearing Up for PMO Resource Management
It is important that you do the right thing at the right time. You will be able to achieve transparency in resource allocation and management. Here are the 5 best practices you can follow for PMO resource management:
Have a Dedicated Aim Like Daenerys: Daenerys Targaryen has her destination fixed and that is the Iron Throne. To have an effective PMO resource management, do the following:
- Work on projects with the highest priority first.
- Categorize resources as per bandwidth and expertise.
- Understand the impacts on the rest of the projects.
- Categorize resource challenges as per roles and skills.
- Proactively discuss PMO resource management with project managers regarding schedule, costs, and benefits.
- Monitor SLAs and control the consequences of delays.
- Address the worst issues first.
Be Considerate Like Tyrion: Tyrion Lannister was a first-class diplomat that established trusting relationships. The following tasks will make you a considerate PMO leader:
- Collaborate closely with project managers to build transparent relationships.
- Discuss projects goals, risks, time estimates, delays, workflows, resource planning, and competencies.
Assess Your Strengths: A cold sweat breaks when GoT followers hear “Winter is here.” You too must know your strengths to avoid running from pillar to post during the last hours. Here are some pointers:
- Understand your resource capacity and market rates for skills.
- Identify the gaps in training and administrative situations.
- Figure out onsite opportunities and remote skill management strategy.
- Have better visibility into resource availability.
Improve Your Soft Skills Like the Hound: The Hound seems to be the traditional project manager that believes in hard skills. However, for an effective PMO resource management, you need to hone soft skills too like the Hound. 2019 RMI Skills Training and Management Survey says that respondents think soft skills are more important than hard skills.
Iterate Often Like Littlefinger: Littlefinger or Lord Petyr Baelish had no qualms changing sides to meet his own goals. To establish a proper PMO resource management process, stay flexible and do not miss any opportunity. Do the following steps:
- Have a soft resource allocation that you can revoke or implement when required.
- Increase the speed of the meeting arrangements, analysis, and maximization in terms of resource management.
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